Ground Staff ( Ground Service Agent ) Career
Do you want to be a part of aviation handling the aircraft on ground ?
If answer is yes, this career is for you .
What do u do being a Ground staff or Ground Service Agent in aviation ? what are your job scope or responsibilities ?
Scope wise, Ground staffs are actual faces or ambassadors of aviation that deal with the customers . Here customers are passengers primarily. Ground Staff are responsible for attending to the passengers before, after and in between the flight. They are also responsible for solving the queries of the passengers, providing flight information and ensuring that they face no difficulties during the flight.
Ground Staff is a major part of the aviation industry and they are irreplaceable. .
Some of the major work scopes performed by the ground staff are
This position is very challenging and requires good managerial skills to manage all the customers.
Eligibility Criteria for Ground Staff (GSA)
Academic Qualification:
Candidates must have cleared 12th from any recognised institution or university.
There is no additional requirement for Ground Staff to be recruited. Airlines or aviation companies look for candidates with some advanced training already done.
Below training courses help in career advancement.
Experience:
Experience is very much vital in the field of aviation . Most of the aviation companies look for experienced candidates.
It is always preferred that candidates gain some experience before aspiring any high paying positions in the field of Ground staff.
They can keep adding trainings & qualifications to their CVs in ground staff or any other aviation related courses to gain additional aviation experience.
Skills:
As Customer service is paramount for this job scope , candidates should groom themselves accordingly , while looking for a career in ground staff service.
There are many other regular but important skills which can can come handy while aiming a successful career as ground services agent.
Some of the skills are as below.
Job scopes of a Ground Services staff / Agent
Job scope of a ground services staff is quite diverse .
All of them are equally challenging & a respected pay structure comes attached to them.
Some of the scope are mentioned below.
Areas of Employment for Ground Staff
Though airlines are most suitable destinations for Ground handling staffs , there are various other aviation & travel companies always look for the candidates of similar job profiles .Eligibility criteria for these profiles remain same. Take a look on Some of the employment opportunities available for ground staffs.
Excited ? , Want to pursue a career being a GSA or Ground staff ? , get in touch with “My manager” , Click here for more info
