'Change is the Only Constant' and Changing with time is regarded as a smart move ! But, only customers and travellers will review the acceptability of the change that United Airlines is planning to Undertake !
United Airlines is changing its appearance standards for the Cabin Crews and other customer-facing staffs to “reflect a more modernized look,” according to the Chicago based carrier.
The changes, that will take effect from the month of September, will include “significant” and gender-inclusive revisions to the company’s current policies on visible tattoos, nose rings, nails, hair and makeup, as per the Airline Sources.
“As the face of United, our customer-facing teammates can provide an even better experience for our customers when they look and feel their best,” said Kate Gebo, executive vice president of HR and labor relations at United, in a statement shared to employees.
“We’ve spent the last several years listening to the feedback we’ve received from our employees and our Business Resource Groups to develop these revised standards. We’re confident that these modernized and more gender-inclusive appearance standards will provide a more authentic representation of the people and cultures that make United the company it is today,” she added.
Along with the announcement, United Airlines released a preview image that had been shared with employees, which shows different United crew members with nose piercings, painted nails, makeup and visible tattoos.
Click here to see United's Existing Crew and staff Appearance Policy !
Traditionally, Airlines are very sensitive to apprearance policy of Cabin crew and other passenger facing employees. It forbids female flight attendants to wear bright or revealing makeup and nail works, also any makeup and nail polish is a big "No" for male cabin crew members.
All customer-facing uniformed employees now can wear their hair down regardless of their gender. The only restriction is that their hair must be at shoulder length or shorter, and must still be kept “neat and tidy.”
The updated guidelines will first apply to flight attendants and customer service representatives, United said, before expanding to other work groups including pilots and ramp service employees.
Workers not covered under the first phase of the revised guidelines were instructed to continue following current dress codes for the time being.
Pictures : United Airlines.
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